Operational Services

Operational Service Delivery

An Opcomm consultant was appointed as the manager of a highly mobile communications capability for the British Defence Force.   Our consultant led a team of 50 specialist technical staff and communications equipment that could rapidly deploy, world-wide, to provide communications services in support of Defence operations. This included operations in Europe, the South Atlantic and the Middle East.   In particular our consultant was appointed as the Force Signals Officer for Operations in Italy and Saudi Arabia and was solely responsible for the integration of multiple detachments of Defence communicators to provide complete in-theatre communications support. This required the effective integration of the deployed communications services into multinational and culturally diverse coalition forces and negotiation with civilian telecommunications companies for the provision of enhanced services.   

Operational Service Delivery

An Opcomm consultant was responsible for aircraft weight and balance control, aircraft loading and unloading, passenger handling and aircraft scheduling. Our consultant supervised 12 staff operating on a difficult 24 hour shift roster. During this project, our consultant managed the air lift of all ADF equipment to the Gulf war, was responsible for air movements at the major hub airport during the 1990 pilot strike and introduced improved working practices made possible by new facilities. Our consultant also initiated the acquisition of funds to double glaze windows, redesign facilities and introduce mechanical handling devices. This program reduced hearing loss claims by staff and addressed significant occupational safety hazards.  

Operational Service Delivery

An Opcomm consultant was responsible for the supervision of 27 staff supporting 800 maintenance and manufacturing personnel at a major aircraft servicing and construction facility. Our consultant was accountable for in excess of $1.2 Billion in assets under management and managed annual equipment and discretionary spare parts budgets of over $200 Million.   During this project, our consultant introduced an automated system to allow technical staff to check the status of critical spares shortages and high priority replenishment activities, contributed to the unit winning the prestigious Hawker Siddeley Trophy for efficiency, and rationalised complex processes for aircraft and component transfers between distributed business units.